adds77 Privacy Policy

1 Personal Data We Collect

adds77 collects personal data in the following categories. We collect only what is necessary to deliver our services, protect account security, and comply with applicable legal and regulatory obligations.

1.1 Registration and Identity Data

• Full legal name, date of birth, and gender
• Email address and mobile phone number
• Residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postcode
• Username and encrypted account password

1.2 Identity Verification (KYC) Data

• Government-issued photo identification (National ID card , passport, or driver's licence)
• Proof of residential address (utility bill, bank statement dated within 3 months)
• Proof of ownership of the payment method used for deposits (e.g., screenshot of bKash or Nagad account registered in your name)
• Selfie or liveness check image where required for enhanced verification

1.3 Financial Transaction Data

• Deposit and withdrawal amounts, dates, and transaction reference numbers
• Payment method identifiers (e.g., registered bKash number, Nagad number, Rocket account, bank account details)
• Account balance history and bonus transaction records

1.4 Betting and Gaming Activity Data

• Bets placed, bet amounts, odds accepted, and settlement outcomes
• Casino games played, session durations, and game results
• Responsible gaming tool usage (deposit limits set, self-exclusion requests, time-out activations)

1.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, browser type and version
• Session timestamps, login history, and access logs
• Cookies and similar tracking technology data (see Section 7)

1.6 Communications Data

• Records of correspondence between you and adds77 support, including emails, live chat transcripts, and any documents you submit
• Survey responses and feedback you voluntarily provide

2 How We Use Your Personal Data

adds77 processes personal data for the following purposes, each grounded in a lawful basis:

• Account management: To create, maintain, and operate your adds77 player account, including verifying your identity during registration and at withdrawal.
• Service delivery: To process your bets, settle markets, pay out winnings, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels, and to provide access to casino games and slots from our licensed provider partners.
• Age and eligibility verification: To confirm that you meet the strict 21+ age requirement and are legally eligible to use adds77 services from your location.
• Responsible gaming: To monitor betting patterns, enforce the responsible gaming tools you activate, and intervene where adds77 identifies behaviour consistent with problem gambling.
• Fraud prevention and security: To detect and prevent fraudulent account activity, unauthorised access, money laundering, and abuse of bonus offers.
• Legal compliance: To comply with applicable legal obligations including identity verification requirements, record-keeping obligations, and lawful requests from regulatory or law enforcement authorities.
• Platform improvement: To analyse aggregated usage data and improve the performance, functionality, and user experience of the adds77 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates by email or SMS — but only where you have provided explicit consent. You may opt out of marketing communications at any time by contacting [email protected].
• Dispute resolution: To investigate and resolve disputes, complaints, or chargebacks in relation to your account activity.

3 Legal Basis for Processing

adds77 relies on the following legal bases when processing your personal data:

• Contractual necessity: Processing required to fulfil our obligations under the adds77 Terms & Conditions, including account management, transaction processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws, including identity verification, anti-money-laundering checks, and responding to lawful authority requests.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and general business operations, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and optional cookies, where your explicit consent has been obtained and where you retain the right to withdraw that consent at any time.

4 Sharing of Personal Data

adds77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data may, however, be shared with the following categories of recipients where strictly necessary:

• Payment processors: Licensed payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank, solely to process your financial transactions.
• Identity verification providers: Third-party KYC and AML screening services engaged to verify your identity and ensure compliance with applicable regulations.
• Game content providers: Platform providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive limited session and account data necessary to deliver their games to you through the adds77 platform.
• Technical service providers: Hosting, cloud infrastructure, analytics, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where adds77 is legally required or compelled to disclose data by applicable law, court order, or lawful authority request, we will comply with such obligations.
• Business successors: In the event of a merger, acquisition, or sale of business assets, your data may be transferred to the successor entity, which will be bound by this Policy.

All third parties with whom adds77 shares personal data are contractually required to process that data in accordance with applicable data protection standards and solely for the purposes for which it was shared.

5 Data Retention

adds77 retains personal data for as long as is necessary to fulfil the purposes set out in this Policy, including legal and regulatory record-keeping obligations. The following indicative retention periods apply:

6 Data Security

adds77 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, loss, alteration, or disclosure:

• 256-bit SSL/TLS encryption is applied to all data in transit between your device and the adds77 platform, ensuring that your login credentials, payment details, and personal information cannot be intercepted.
• Encrypted data storage: Sensitive data fields, including passwords and payment method identifiers, are stored in encrypted or hashed form. Plaintext passwords are never stored.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. adds77 staff are permitted to access only the data necessary to perform their specific role.
• Intrusion detection and monitoring: The adds77 platform infrastructure is monitored continuously for anomalous activity, attempted breaches, and suspicious login patterns.
• Regular security reviews: adds77 conducts periodic security assessments of its platform, infrastructure, and data handling processes to identify and remediate potential vulnerabilities.

While adds77 makes every reasonable effort to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect unauthorised access to your account, contact [email protected] immediately.

7 Cookies and Tracking Technologies

adds77 uses cookies and similar tracking technologies (such as pixel tags and local storage) on its platform. These technologies serve the following purposes:

• Essential cookies: Required for the platform to function correctly. These include session management cookies that keep you logged in, remember your account preferences, and maintain the security of your session. Essential cookies cannot be disabled without impairing platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate and use the adds77 platform. This data helps us identify areas for improvement and optimise the user experience. Analytics cookies are only placed with your consent.
• Preference cookies: Store your selected settings such as display preferences and notification configurations so that your choices are remembered between sessions.
• Security cookies: Assist in detecting fraudulent activity, bot behaviour, and unauthorised login attempts.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to use the adds77 platform. Consent to non-essential cookies may be withdrawn at any time without affecting your account access.

8 Your Data Rights

As a player on the adds77 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact adds77 at [email protected] with the subject line "Data Rights Request":

• Right of access: You have the right to request a copy of the personal data adds77 holds about you, together with information about how and why it is being processed.
• Right to rectification: If any personal data adds77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you may request that adds77 delete your personal data. This right is subject to overriding legal obligations — for example, where adds77 is required to retain transaction records or KYC data under applicable law, erasure of those records may not be possible.
• Right to restriction: You may request that adds77 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of data or object to processing.
• Right to object: You have the right to object to processing based on legitimate interests, and to withdraw consent where processing is based on consent (e.g., marketing communications).
• Right to data portability: Where technically feasible, you may request a copy of the personal data you provided to adds77 in a structured, commonly used, machine-readable format.

adds77 will respond to all verified data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure that data is not disclosed to an unauthorised party.

9 Protection of Minors

adds77 enforces a strict 21+ age policy across all services. The adds77 platform is not directed at, and must not be used by, any individual under the age of 21. We do not knowingly collect personal data from individuals under the age of 21.

Where adds77 has reasonable grounds to believe that a registered player is under the age of 21, the account will be suspended immediately pending age verification. If it is confirmed that the account holder is under 21, the account will be closed, all balances will be forfeited, and all personal data associated with the account will be handled in accordance with our legal obligations.

Parents and guardians who believe that a minor may have registered an adds77 account should contact us immediately at [email protected] so that appropriate action can be taken without delay.

10 Third-Party Services and Links

The adds77 platform may reference or interact with third-party service providers — including payment processors, game studios, and identity verification services — in the course of delivering our services. These third parties operate under their own privacy policies, which adds77 does not control.

adds77 is not responsible for the data practices of third-party providers. We encourage you to review the privacy policies of any third-party services you interact with in connection with your adds77 account, including bKash, Nagad, and other payment service providers.

11 Changes to This Privacy Policy

adds77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. The most current version of this Policy will always be published on this page, identified by the "Last Updated" date shown at the top.

Where changes are material, adds77 will notify registered players via the email address on file or via a prominent notice on the platform. Your continued use of the adds77 platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must cease using the platform and may request account closure by contacting [email protected].

12 Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which adds77 processes your personal data, please contact our support team using the details below. All enquiries are handled in English and will be responded to within a reasonable timeframe.

Email: [email protected] (plain text — not a clickable link)

Subject line for data enquiries: "Privacy Policy Enquiry" or "Data Rights Request"

adds77 is committed to resolving data-related concerns promptly and transparently. Where a concern cannot be resolved informally, further options will be communicated to you at the time.